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Effects of collaborative online shopping on shopping experience through social and relational perspectives
Abstract:

Collaborative online shopping refers to an activity in which a consumer shops at an eCommerce website with remotely located shopping partners such as friends or family. Although collaborative online shopping has increased with the pervasiveness of social networking, few studies have examined how to enhance this type of shopping experience. This study examines two potential design components, embodiment and media richness, that could enhance shoppers’ experiences. Based on theories of copresence and flow, we examined whether the implementation of these two features could increase copresence, flow, and the intention to use a collaborative online shopping website

Keywords: eCommerce Collaborative online shopping Co-presence Shopping enjoyment Flow Embodiment Media richness
Author(s): .
Source: Information & Management 50 (2013) 169–180
Subject: تجارت الکترونیک
Category: مقاله مجله
Release Date: 2013
No of Pages: 12
Price(Tomans): 0
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